Right of withdrawal
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Legal information on revocation
Cancellation policy for consumers
Cancellation policy
You have the right to cancel this contract within 14 days without giving reasons. The revocation period is 14 days from the day on which you or a third party designated by you, who is not a carrier, took possession of the goods. If you have ordered several goods as part of a single order and the goods are delivered separately, possession of the last partial shipment delivered shall apply. The consumer shall bear the costs of goods that can be sent by parcel post. The costs for the return shipment are estimated at a maximum of 6€ plus statutory VAT per delivery unit. The consumer shall also bear the costs of returning goods that cannot be sent by parcel post. The costs for the return are estimated at a maximum of 20€ plus statutory VAT per 1/2 Euro pallet, or a maximum of 25€ plus statutory VAT per 1/1 Euro pallet.
Exclusion of the right of withdrawal
There is no right of revocation for contracts for the delivery of goods which are not prefabricated (custom-made products) and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. Likewise, the right of revocation does not apply to contracts for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature.
Consequences of the revocation
Sample revocation form
(If you want to cancel the contract, please fill out this form and send it back).
To:
watt24 GmbH.
Zum Kleifeld 13
59469 Ense/Germany
info@watt24.com
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/ received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in case of paper notification)
– Date
(*) Delete as applicable.
Revocation instruction for commercial customers
The revocation must be addressed to:
watt24 GmbH
Zum Kleifeld 13
59469 Ense Email: info@watt24.com
Fax: +49 (2938) 6739999
A return consignment is to be sent with a completed return delivery note to
watt24 GmbH
Hauptlager
Zum Kleifeld 13
59469 Ense
The complete completion of the return delivery note is a prerequisite for a fast back completion in the interest of both parties.